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Complaint Letter

Here's an example of a Complaint Letter. Remember to tailor it to your specific situation and provide all relevant details:


[Your Name]

[Your Address]

[City, State, ZIP Code]

[Email Address]

[Phone Number]

[Date]


[Recipient's Name]

[Title (if applicable)]

[Company/Organization Name]

[Address]

[City, State, ZIP Code]


Subject: [Brief description of the complaint]


Dear [Recipient's Name],


I hope this letter finds you well. I am writing to express my dissatisfaction with [product/service] that I recently purchased/received from [company/organization name]. I believe it is important to bring this matter to your attention in the hope that it can be resolved promptly and amicably.


On [date], I [purchased/received] [details of the product/service, including any order/reference numbers]. Unfortunately, my experience has been less than satisfactory due to the following issues:


1. [Clearly state the first issue]

   - [Provide specific details, such as dates, times, and names if applicable]


2. [Clearly state the second issue, if applicable]

   - [Provide specific details]


3. [Continue listing any additional issues]


I have attached [copies of receipts, photographs, or any supporting documents] to illustrate my concerns. Despite my attempts to [contact customer service/resolve the issue], I have not received a satisfactory response or solution.


I understand that every business may encounter challenges, and I believe in fair and constructive resolution. Therefore, I kindly request that you:


1. [Specify the action you want to be taken, e.g., a refund, replacement, or repair]

2. [Include a reasonable timeframe for the resolution]


I appreciate your prompt attention to this matter and hope that we can resolve it amicably. I have always held [company/organization name] in high regard and trust that you value your customers' satisfaction.


If you require any further information, please do not hesitate to contact me at [your email address and phone number]. I expect this matter to be addressed within [a reasonable timeframe, e.g., 10 business days] from the date of this letter.


Thank you for your understanding and cooperation in resolving this matter.


Sincerely,


[Your Full Name]

[Your Signature if sending a hard copy]


---


Make sure to adjust the letter according to the specifics of your situation, and maintain a professional and polite tone throughout the letter. Including relevant details and supporting documentation can strengthen your case.

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